Kieran talks with James Barnacle, Chief of the Financial Crimes Section, Criminal Investigative Division of the FBI, and Christopher Soyez, Assistant Section Chief. Jim and Chris discuss how the FBI works to recover the proceeds of scams on behalf of victims. They credit banks’ suspicious activity reports with being the primary catalyst for the bureau’s successful investigations into COVID-19 related scams, while also questioning a rising reluctance within the industry to aid customers in recovering the proceeds of other kinds of fraud.