Managing Dental Drama

Consultant and Dentist Duo; Practice Problems

Owning, operating, and managing a dental practice can be difficult and sometimes wrought with drama. Meet Dr. Kuba, a private practice owner, and Bethany, a dental consultant, who take real-life examples and talk through issues in an open, honest, and sometimes hilarious manner. Topics are relevant to current dental and employment trends and range from “The Art of Retaining Good Employees” to “The Marriage of Dentistry and Insurance Ending in Divorce” and everything in between. Each episode provides dental leaders with various tips and tricks as well as common mistakes to avoid. Enjoy the unscripted conversation between Dr. Kuba, Bethany, and various dental practice owners!

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Episodios

Taking Control of Your 2024 Schedule
01-01-2024
Taking Control of Your 2024 Schedule
In the last episode, Dr. Kuba and Bethany encouraged listeners to courageously take the time off they need to stay mentally and emotionally healthy. Bethany commented that time away really shouldn’t cost the practice anything if planned correctly. In this solo episode, Bethany unpacks step by step how to control and maximize your 2024 schedule. Step One: Determine your production goal or NEED Do the math: What do you need your monthly pay to be? (Be sure to evaluate your personal monthly expenses) What are your monthly practice bills? How much do you need to invest in retirement? How much are you saving each month? Are there any potential needs in the near future that would raise your monthly practice or personal expenses? Step Two: Project your annual production potentialFactor in previous history (look back at each month of 2023 and document the production/collection) Factor in any additional things that could have boosted production last year or could have broken a trend (Example: Took 8 weeks off for maternity leave)Take your growth goal and implant it onto each month. For example, if you wish to grow by 10% and January 2023 production was $90,000, then January 2024 would be a $99,000 goal.  Step Three: Put in your time off goalsIt’s often best to spread them throughout the yearIt’s best to put them in typically slower months/slower times Do the math: Take your annual production NEED and project it onto each individual monthTake your separate monthly goal and factor the DAILY goal for each monthStep Four: Communicate your goals clearly with your team and train them on HOW to achieve these DAILY goals. Previous Episodes Worth Revisiting:Practice Numbers, Trends, and ReportsShould I Sell My Practice?Don't forget to check out our social media for moreManaging Dental Drama FBManaging Dental Drama IGConnect with the Managing Dental Drama Community!Managing Dental Drama Membership Club Sign-UpWait! There's More!We want to hear YOUR voice!Text a 2-minute voice memo to 214.326.4605 with your questions, comments, real-life examples, or tips for a chance to have YOUR voice on the air!
Meet Dr. Marr – Deep Reflection, Finding Joy, and Setting Team Goals
04-12-2023
Meet Dr. Marr – Deep Reflection, Finding Joy, and Setting Team Goals
Bethany embarks on her third “rendezvous and record” session! Dr. Marr is a pediatric dentist in the Dallas, TX area. After many years successfully growing her private practice, she has a fresh and encouraging perspective built upon reflection, positivity, and overall gratitude. She shares with listeners the importance she places on reflection, even if that means getting away alone to truly evaluate the things that bring joy and stress. Once a person has evaluated the joys and stresses they have, they can make better goals and better decisions. In addition, once a person can identify what brings them true joy, they can intentionally incorporate those things into life and lean into the joy they should bring. These moments of intentional joy can push us through the difficult times. Dr. Marr reminds listeners that as we set goals for team members, they need to be individually beneficial for them. Finally, she ends with gratitude and an encouraging reminder that we all are extremely blessed. Enjoy meeting the wonderful Dr. Marr! Previous Episodes Worth Revisiting: Thirty Positive Thoughts in Thirty Minutes The “Surface Pressure” is Killing Me, Now What?Don't forget to check out our social media for moreManaging Dental Drama FBManaging Dental Drama IGConnect with the Managing Dental Drama Community!Managing Dental Drama Membership Club Sign-UpWait! There's More!We want to hear YOUR voice!Text a 2-minute voice memo to 214.326.4605 with your questions, comments, real-life examples, or tips for a chance to have YOUR voice on the air!
Another Dr. Jones – Creating Good, Achievable, Meaningful Goals
27-11-2023
Another Dr. Jones – Creating Good, Achievable, Meaningful Goals
Bethany embarks on her second “rendezvous and record” session! This time, she is back in Arkansas with her dad, Dr. Jones! At 72 years young, Dr. Jones definitely has plenty of excellent advice regarding building good quality goals. In this episode, he encourages listeners to set reasonable and attainable goals but also goals that push you in an area where you need to grow. According to Dr. Jones, many individuals don’t actually set goals. Instead, they have dreams without action. A true goal requires reflecting on WHY it is a goal and also ensuring that achieving the goal would have a positive impact on self and others. Finally, a goal requires a thorough and detailed “action plan.” The best goals require the goal-setter to begin making changes right away, and the process of achieving goals should change the goal-setter for the better. Get ready to be inspired! This episode is stocked full of great tips for reflecting and making clear, achievable, and impactful goals. Enjoy!Previous Episodes Worth Revisiting: An Interview with Bethany’s Dad – Dr. Jones Second Interview with Bethany’s Dad – Dr. Jones Don't forget to check out our social media for moreManaging Dental Drama FBManaging Dental Drama IGConnect with the Managing Dental Drama Community!Managing Dental Drama Membership Club Sign-UpWait! There's More!We want to hear YOUR voice!Text a 2-minute voice memo to 214.326.4605 with your questions, comments, real-life examples, or tips for a chance to have YOUR voice on the air!
Meet Dr. Jones – Marketing and Team Culture
20-11-2023
Meet Dr. Jones – Marketing and Team Culture
In this first “rendezvous and record” series, Bethany hosts a client of hers – Dr. Jones! Since Bethany met Dr. Jones a few years ago, she has been impressed with the level of respect and appreciation that Dr. Jones has fostered with his team. In this episode, Dr. Jones explains how he and his wife have prioritized respect and appreciation amongst their staff for over 16 years. They have learned important lessons along the way, and Dr. Jones has reflected on his own personal weaknesses as a leader. After identifying his weaknesses, he has prioritized supplementing his weaknesses with outside sources to ensure that his team stays supported and valued. Bethany has also been incredibly impressed with the creative marketing initiatives that she has witnessed each time she spends time with Dr. Jones and his team. As an orthodontist, Dr. Jones and his wife realize the importance of marketing, and they invest substantial mental energy coming up creative ways to marketing to the community. Finally, Bethany ends the episode asking Dr. Jones two questions from the “Annual Reflection” challenge. Enjoy listening to sound advice from a wonderful practice owner! Previous Episodes Worth Revisiting: S1: Episode 31 – Thoughts on Employee Retention S2: Episode 11 – Branding in Dentistry – What it Takes to Stand OutDon't forget to check out our social media for moreManaging Dental Drama FBManaging Dental Drama IGConnect with the Managing Dental Drama Community!Managing Dental Drama Membership Club Sign-UpWait! There's More!We want to hear YOUR voice!Text a 2-minute voice memo to 214.326.4605 with your questions, comments, real-life examples, or tips for a chance to have YOUR voice on the air!
Annual Reflection Questions
06-11-2023
Annual Reflection Questions
Bethany trapped Dr. Kuba in the studio today and forced her to answer some deep and probing questions. Bethany recommends these “annual retreat” questions to be completed each year in order to ensure that life, the practice, and family life is moving in the right direction. These questions are meant to slow things down to ensure an appropriate amount of reflection time and goal setting. While all questions are not addressed in this episode, it gives listeners several questions to begin asking. Bethany thinks that this time of year is a perfect time for reflection, and she encourages all listeners to hit the pause button and REFLECT. Questions covered in today’s episode are: Name the most rewarding things you’ve done in the last 12 monthsName the least rewarding/most draining things you’ve done in the last 12 monthsName the things that you had hoped to achieve this year but did not accomplishName each of your employees/co-workers and list the ways in which you served them and the ways in which you failed themPrevious Episodes Worth Revisiting: S2: Episode 19 – Ringing in the New Year with Dr. Jones S1: Episode 33 – The Emotional and Mental Health of the Dentist or Practice OwnerDon't forget to check out our social media for moreManaging Dental Drama FBManaging Dental Drama IGConnect with the Managing Dental Drama Community!Managing Dental Drama Membership Club Sign-UpWait! There's More!We want to hear YOUR voice!Text a 2-minute voice memo to 214.326.4605 with your questions, comments, real-life examples, or tips for a chance to have YOUR voice on the air!