In today's exciting episode of the Kaya Cast Podcast, we sit down with Chris Reid from Cova Software. Known for shaping and scaling businesses in the cannabis landscape, Chris takes us on an insightful journey revealing what it takes to truly grow your business. Sharing his wisdom on pre-launch strategies and vital aspects pertaining to sales, staff development, operations, and understanding customers, he offers a wealth of advice aimed at both newbie and seasoned cannabis business owners.
Diving into the importance of compliance in the cannabis industry, Chris takes us behind the scenes of Cova's phenomenal growth, explaining how they stepped into the arena as a mature player and put compliance at the forefront of their operations. We also get to explore the critical role played by tech stack selection and the determination to maintain market presence in the ever-changing compliance landscape.
As we continue our conversation, we delve into the art of fostering customer relationships in dispensaries, harnessing data and analytics for business development, and tackle issues such as dynamic discounting. Wrapping up, we take an in-depth look at the necessity of spending time in the retail locations, understanding your staff, their strengths, and weaknesses, and, most importantly, knowing your business inside out.
This episode offers lots of practical tools and tips to develop, launch, and scale a successful cannabis business. It's not to be missed!
Chris is Head of Sales for Cova Software, an award-winning cannabis POS & inventory management platform that simplifies compliance and streamlines complex dispensary operations. Chris and Cova are aligned in a mission of empowering cannabis retailers to achieve their vision of success.
Born and raised in Colorado, his passion for the industry is fueled not only by the incredible potential for growth he sees, but the profound impact of cannabis he has experienced as a medical patient, a caregiver, and an advocate. An entrepreneur at heart, Chris is inspired to help others succeed and push the industry forward—sharing his valuable expertise in retail POS and eCommerce.
Find out more about Cova Software at:
https://www.linkedin.com/in/chris-jm-reid/
https://www.linkedin.com/company/covasoftware/
https://www.youtube.com/channel/UCM5KLyZ4jpFhnKpg2Xf8Kgw
https://www.instagram.com/covapos/
https://twitter.com/CovaSoftware
https://www.facebook.com/CovaSoftware/
#CannabisBusiness #CovaSoftware #ChrisReid #KayaCast #CannabisIndustry #Compliance #TechStack #CustomerRelationships #DataAnalytics #DynamicDiscounting #RetailLocations #BusinessDevelopment #BusinessScaling
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