2023 Contact Center Trends (A Big Bite)

Snackable CX

03-03-2023 • 18 minutos

In this recap of Mindful's 2023 Contact Center Trends event, we'll take on a pending recession, generative AI, customer preference, omnichannel nirvana, and even some chatter about meeting regulations. It's a wild one that you'll definitely need as you aim to hit this year's goals.

This episode included a replay from Mindful's  "2023 Contact Center Trends" event.

Still hungry?

Let us know what you think on Linkedin or by emailing snack@getmindful.com.

Hear more at getmindful.com/podcasts/

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