If you've been in the HALO space for any length of time, you've most certainly come across one of the icons in the industry--Rick Caro. Rick is one of the original founders of IHRSA and is now on his 46th year. In this comprehensive, wide ranging discussion, Rick takes us through some of the key markers in the business: EFT, rise of educational programs, the beginnings of HVLP facilities, rise of the boutiques, corporate wellness, and his concerns (and excitement!) for the future of the industry.

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