Leslie Shore has worked in the retail industry and personal management fields as well as being a professor and instructional designer where she has gained much wisdom in what it takes to be an effective listener. She is the owner of “Listen to Succeed,” a consultancy that focuses on using listening analytics to help personal and professional clients achieve their highest level of effective communication. Her book is currently being used as a text book in several universities. She is the author of Listen to Succeed: How to Identify and Overcome Barriers to Effective Listening. (self published 2012)

Interview Date: 4/15/2016 Tags: Leslie Shore, barriers to listening, emotions, interrupting, attention, daydreaming, being present, emotional IQ. body language, eye contact, Personal Transformation, Self Help