The Easemakers Podcast

Kristin Twiford & Mohamed Elzomor, Easemakers

Every estate manager has a story — and this is where you get to hear them. The Easemakers Podcast is made for people who are passionate about the art of private service. Tune in to learn from the best in the business, get tips and inspiration to fuel your career, and connect with people get it. The Easemakers Podcast is presented by Nines, household management software and services built to help discerning households and the people who support them live with ease. read less
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Resourcing: how to set your family office and household staff up for success, maximize your resources and ask for more with EFO Advisory Services Founder Rebecca Maguire
21-11-2023
Resourcing: how to set your family office and household staff up for success, maximize your resources and ask for more with EFO Advisory Services Founder Rebecca Maguire
In 20 years of working in single family offices, EFO Advisory Services Founder Rebecca Maguire has learned that there's often a disconnect between what principals think they need and what their teams actually need to operate effectively. Many teams of private service professionals continue to take on more, operating on the brink of burnout but managing the chaos so well that their principals don't feel the pain. This is a lose, lose situation. Staff deserve support, and principals don't want to risk losing their best people. So, how do you know when your team has reached its bandwidth, and how do you ask for more resources? In this episode of the Easemakers Podcast, Rebecca digs into resourcing and operations, exploring common challenges and offering expert tips for ensuring your team has what they need to be successful. Tune in to hear the risks of operating without the proper resources, how to navigate conversations around resourcing, and how to bring plans (not problems) to your principals, and tips for setting up systems and structure for your family office and household staff from the beginning.Subscribe to the Easemakers Podcast to hear from more experts in the private service industry, and join the Easemakers community to talk to other estate managers and PSPs on a regular basis.  Enjoying the Easemakers Podcast? Leave us a rating and a review telling us about your favorite episodes and what you want to learn next!The Easemakers Podcast is presented by Nines, modern household management software and services built for private service professionals and the households the support.
The importance of an up to date home inventory — and how to create one for your household or estate with Pinventory Founder & CEO Carol Kaufman
24-10-2023
The importance of an up to date home inventory — and how to create one for your household or estate with Pinventory Founder & CEO Carol Kaufman
Do you know how to create a home inventory list? Why is inventory so important — to family members, to your insurance company and to your household staff? And, what exactly needs to be included on your home inventory checklist?Years ago, Carol Kaufman learned the hard way that failing to do inventory properly can be a huge mistake — so she launched her own company to help households and estates minimize the risk of ending up in her shoes. Today, she’s the Founder and CEO of Pinventory and the consulting firm Alternatives TLC, and she's sharing her tips in this episode of the Easemakers Podcast.Tune in to hear Carol's take on why inventory is so important, the 7 types of inventory every private service professional should know, and her tips for creating a quick but comprehensive inventory for any household or estate (good news: you don’t need to write detailed descriptions of every item of personal property in the home to have a solid inventory). Subscribe to the Easemakers Podcast to hear from more experts in the private service industry, and join the Easemakers community to talk to other estate managers and PSPs on a regular basis.  Enjoying the Easemakers Podcast? Leave us a rating and a review telling us about your favorite episodes and what you want to learn next!The Easemakers Podcast is presented by Nines, modern household management software and services built for private service professionals and the households the support.
Virtual personal assisting and building a remote private service business with Tara Ulrich
10-10-2023
Virtual personal assisting and building a remote private service business with Tara Ulrich
What are the opportunities for private service professionals who want to work from home? And, what are the challenges that come with a remote position? Tara Ulrich knows the answers to these questions firsthand. She’s spent her career as an administrative assistant, working first as a remote executive assistant for a nonprofit, then taking on a remote personal assistant job with a company that provided virtual assistant services.Now, she’s a full-time business owner. As the Founder of Timeless Virtual Assistance, she’s spent the past 8+ years handling a range of administrative tasks for clients across the country, and recently brought on her first team member. Her day can include booking travel arrangements, scheduling meetings, making phone calls to vendors, event planning, social media management, project management, calendar management and more. In a new episode of the Easemakers Podcast, Tara shares her insights on remote work, the pros and cons of working from home in private service, and her tips for building a virtual assistant business. Subscribe to the Easemakers Podcast to hear from more experts in the private service industry, and join the Easemakers community to talk to other estate managers and PSPs on a regular basis.  Enjoying the Easemakers Podcast? Leave us a rating and a review telling us about your favorite episodes and what you want to learn next!The Easemakers Podcast is presented by Nines, modern household management software and services built for private service professionals and the households the support.
Managing farms, ranches and agricultural properties (and what you need to know about agricultural property tax exemption) with Director of Properties Stephanie Galetzki
26-09-2023
Managing farms, ranches and agricultural properties (and what you need to know about agricultural property tax exemption) with Director of Properties Stephanie Galetzki
Your principals come to you and say they want to buy a ranch or some kind of agricultural property, and they’d like to set it up as a business to qualify for an agricultural property tax exemption. Now what? Colorado based Director of Properties and Agricultural Manager Stephanie Galetzki has helped several families and family offices navigate the process, and in this episode of the Easemakers Podcast, she shares everything you need to know.Tune in to hear reasons to set up land for agricultural purposes and reasons not to (and what each option means for the principal's lifestyle and their property tax bill), the conversations you need to have with your principal up front, and the differences between an estate and an agricultural property when it comes to staffing, operations, and accounting for expenditures. Plus, learn how to figure out your tax laws and eligibility requirements, who can help point you in the right direction, and why it’s important to network with other farmers and local government officials.For anyone curious about managing agricultural properties, this episode is a must-listen! Subscribe to the Easemakers Podcast to hear from more experts in the private service industry, and join the Easemakers community to talk to other estate managers and PSPs on a regular basis.  Enjoying the Easemakers Podcast? Leave us a rating and a review telling us about your favorite episodes and what you want to learn next!The Easemakers Podcast is presented by Nines, modern household management software and services built for private service professionals and the households the support.
Household staff compensation trends & takeaways from the 2022 Estate and Household Staff Compensation Report with Botoff Consulting Managing Principal Trish Botoff & Senior Consultant Jennifer Adams
12-09-2023
Household staff compensation trends & takeaways from the 2022 Estate and Household Staff Compensation Report with Botoff Consulting Managing Principal Trish Botoff & Senior Consultant Jennifer Adams
What are the trends in household staffing salaries and compensation? How much does compensation affect tenure and turnover? Which employees are you most at risk of losing?Botoff Consulting wanted to help answer these questions, and provide data to help families and family offices recruit top private service professionals and retain their best household staff members. In 2022, they surveyed 300 families and family offices in the first compensation study in the family office world solely focused on household staff. The Estate and Household Staff Compensation Report, published by Morgan Stanley and Botoff Consulting, covers 30 positions, including estate managers, housekeepers, private chefs and more. In this episode of the Easemakers Podcast, Botoff Consulting Managing Principal Trish Botoff and Senior Consultant Jennifer Adams share how to interpret the data to make smart decisions around compensation, and dig into key takeaways around overtime, turnover, long-term incentives and more. Tune in to hear why it's important to do regular check-ins with the market, what goes into creating a compensation strategy, where certifications affect compensation in private service, and tips for estate managers advocating for compensation increases for their household staff. Check out the complimentary report and the full report at botoffconsulting.com and follow along with Botoff to be a part of future surveys.Subscribe to the Easemakers Podcast to hear from more experts in the private service industry, and join the Easemakers community to talk to other estate managers and PSPs on a regular basis.  Enjoying the Easemakers Podcast? Leave us a rating and a review telling us about your favorite episodes and what you want to learn next!The Easemakers Podcast is presented by Nines, modern household management software and services built for private service professionals and the households the support.
Managing wardrobes and personal styling with Natalie Decleve
15-08-2023
Managing wardrobes and personal styling with Natalie Decleve
How do you manage an extensive wardrobe — especially when you’re working across multiple properties? In this episode of the Easemakers Podcast, personal stylist Natalie Decleve shares her tips for private service professionals tasked with managing their principals’ wardrobes.Natalie started her career in fashion, and in 2009, started helping CEOs, celebrities and more create the perfect wardrobe. She supports her clients with everything from image consulting to closet cleanses and shopping. And, she works closely with the private service professionals who support them to manage everyday personal styling, closet organizing and wardrobe management across multiple properties.In this conversation, Natalie shares what she’s learned about how personal style affects overall wellness, as well as her tips for managing an extensive wardrobe. Tune in to hear Natalie’s tips for managing wardrobes across multiple properties, inventories, closet editing and more. Follow along with Natalie @natty_style.Subscribe to the Easemakers Podcast to hear from more experts in the private service industry, and join the Easemakers community to talk to other estate managers and PSPs on a regular basis.  Enjoying the Easemakers Podcast? Leave us a rating and a review telling us about your favorite episodes and what you want to learn next!The Easemakers Podcast is presented by Nines, modern household management software and services built for private service professionals and the households the support.
Navigating uncomfortable conversations with principals and communicating effectively with high net worth individuals with Luxury Estate Managers of Aspen President Sarah Korpela
01-08-2023
Navigating uncomfortable conversations with principals and communicating effectively with high net worth individuals with Luxury Estate Managers of Aspen President Sarah Korpela
As the President of Luxury Estate Managers of Aspen, Sarah Korpela has had countless difficult conversations with her high net worth clients. In 15 years managing high end properties in Aspen, Colorado, and now in Scottsdale, Arizona, she's learned how to manage everyone's expectations, what to do when something goes wrong, and why brutal honesty is key. In this episode of the Easemakers Podcast, Sarah shares what she's learned about navigating uncomfortable conversations with high net worth clients and building strong relationships from the beginning.  Tune in to hear the questions she asks when she starts working with a new family, the most common frustrations that principals have, and her tips for setting up strong systems of communication between private service professionals and the families they support.  Subscribe to the Easemakers Podcast to hear from more experts in the private service industry, and join the Easemakers community to talk to other estate managers and PSPs on a regular basis.  Enjoying the Easemakers Podcast? Leave us a rating and a review telling us about your favorite episodes and what you want to learn next!The Easemakers Podcast is presented by Nines, modern household management software and services built for private service professionals and the households the support.
Improving your household’s cybersecurity with Annapurna Cybersecurity Founder & CEO Tony Gebely
06-06-2023
Improving your household’s cybersecurity with Annapurna Cybersecurity Founder & CEO Tony Gebely
Tony Gebely spent a decade running information technology for the ultra-high net worth membership organization Family Office Exchange. He became the team’s subject matter expert on cybersecurity, and started meeting with members about security measures. Soon, he realized that many of them shared a common problem: they wanted to reduce their vulnerabilities, but no one knew where to start.Today, as the founder and CEO of Annapurna Cybersecurity, he helps families audit their vulnerabilities and set up critical infrastructure to protect against cyber incidents. His goal is to provide families with comprehensive cybersecurity solutions, and in a new episode of the Easemakers Podcast, he’s sharing what he’s learned along the way.Tune in to hear critical steps to protect a household from cybersecurity threats, why it's important to have a strategy that covers every aspect of the household, and Tony's advice for educating everyone from the family to the household staff about best practices to protect against phishing and other common cyber threats. Subscribe to the Easemakers Podcast to hear from more experts in the private service industry, and join the Easemakers community to talk to other estate managers and PSPs on a regular basis.  Enjoying the Easemakers Podcast? Leave us a rating and a review telling us about your favorite episodes and what you want to learn next!The Easemakers Podcast is presented by Nines, modern household management software and services built for private service professionals and the households the support.