On the latest episode of our podcast, Amy Feeman from our Consumer Insights division joins us to explore the role of insurance agents in the current market. This episode covers:
- Whether customers still want to work with agents
- How interactions with agents influence customer actions
- How carriers can empower agents to improve the customer experience
- And more!
Hosted by:
- Michael Vermillion, VP and General Manager, Insurance & Healthcare
Featuring:
- Stephen Crewdson, CPCU, Senior Director, Insurance Intelligence
- Mark Garrett, Director, Insurance Intelligence
- Amy Feeman, Sr. Analyst, Consumer Insights
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