The continuous learning culture of Capital One with Melanie Frank

Melanie Frank, Capital One's Managing Vice President of Cyber Engineering, has spent twenty-two years learning and adapting in the ever-changing environment of the fintech world. In that time, she's developed a leadership style that is driven by continuous investment in her employees and creating a culture where continuous learning and testing is encouraged.

In this conversation, Melanie and Adam discuss the 2022 State of Upskilling, Capital One's work in automating processes, the unexpected team building aspects of hybrid work, and shifting organizational mindsets from goal achieving to one of constant improvement.