In this episode of Success Unscripted, my guest Conner Reilly, Director of Customer Success at Crystal Knows dives deep into his journey of starting as a national level athlete and trying out various roles before choosing CS as his ultimate calling.

Our conversation goes beyond CS, touching upon topics like personality, self-acceptance and building confidence in a workplace environment.

Key Highlights:

- Advice to CS Leaders: Conner shares his advice for people who want to pursue CS without having a traditional background.

- Journey to director of CS: We discuss our journeys and how Conner landed a role at Crystal whilst having a totally different background.

- Importance of personality: We go deep into talking about how our environment shapes our personality and how it can help us excel in life.

- Personal Struggles: Conner and I talk about mental health issues like anxiety and depression and how we overcame them.

This episode highlight the importance of exploring options in your career before settling and how every past experience is valuable to build a solid character. Also, mentioning the importance of self-acceptance and the right mindset, making this episode a must-listen for professionals at any stage of their careers.

Conner Reilly | LinkedIn(https://www.linkedin.com/in/conner-reilly-8776b6b3/)

Success Unscripted | Spotify | Apple Podcasts

To share feedback or get in touch with Sara, visit [www.unscriptedpod.com](http://www.unscriptedpod.com/)

Sara Roberts | [LinkedIn](https://www.linkedin.com/in/saralynneroberts/)